The Holyoke Police Department is known for its commitment to community policing and keeping the city safe. However, like many other law enforcement agencies, they faced the challenge of efficiently managing and tracking requests for information, documents, and evidence.
That is until they implemented GovTransfer, a cloud-based platform that streamlines the process of requesting and transferring information between agencies and the public.
Since implementing GovTransfer, GovTransfer has saved the department valuable time and resources. Instead of manually searching for and sending documents, staff can simply log into the platform, manage the request, and send records, saving them hours of work.
But the benefits of GovTransfer don’t stop there. In the past year, the Holyoke Police Department has expanded its use of the platform to include requests from the district court and state prosecutors. This has greatly improved communication and collaboration between agencies, leading to more effective cases and better outcomes for the community.
Looking ahead, Holyoke has big plans for GovTransfer. In the coming year, they plan to expand the use of the platform to the Superior Court, further improving the efficiency and effectiveness of their legal proceedings.
The success of GovTransfer in Holyoke has not gone unnoticed. Other law enforcement agencies in the state have taken notice and are considering implementing the platform as well.
Overall, the implementation of GovTransfer has been a huge success for the Holyoke Police Department. It has allowed them to get more organized, save time, and track their requests, all while improving collaboration and communication with other agencies.